Customer Survey (Handed Over Project)

Customer Service Department (CSD):

Please tick mark any one of the following to rate your satisfaction level with Customer Service Department:

CSD *

Excellent	Very good	Good	Average	Poor
ExcellentPurchase Excellent	Very goodPurchase Very good	GoodPurchase Good	AveragePurchase Average	PoorPurchase Poor

Dealing person name of Customer Service Department: *

Customer Relationship Department (CRD): (Post-handover service):

Please tick mark any one of the following to rate your satisfaction level with Customer Relation Department:

CRD *

Excellent	Very good	Good	Average	Poor
ExcellentPurchase Excellent	Very goodPurchase Very good	GoodPurchase Good	AveragePurchase Average	PoorPurchase Poor

Signature Apartment CRD

Receivable Management Department (RMD):

Please tick mark any one of the following to rate your satisfaction level with Receivable Management Department:

AR *

Excellent	Very good	Good	Average	Poor
ExcellentPurchase Excellent	Very goodPurchase Very good	GoodPurchase Good	AveragePurchase Average	PoorPurchase Poor

Design:

Please tick mark any one of the following to rate your satisfaction level with outer elevation/internal layout/rooftop arrangement/landscaping Design:

Design: *

Excellent	Very good	Good	Average	Poor
ExcellentPurchase Excellent	Very goodPurchase Very good	GoodPurchase Good	AveragePurchase Average	PoorPurchase Poor

Construction:

Please tick mark any one of the following to rate your satisfaction level with Quality of the Construction:

Construction: *

Excellent	Very good	Good	Average	Poor
ExcellentPurchase Excellent	Very goodPurchase Very good	GoodPurchase Good	AveragePurchase Average	PoorPurchase Poor

Overall Comments: (if any)

Customer Name: *

Project Name: *

Apartment No: *

Signature of Customer

Clear Signature

Date